Konto & Mitgliedschaft

Yes, opening an account and listing tickets is completely free. A service fee is only charged on completed sales.

No. You must create an account on our website in order to purchase tickets.

You can create a free membership by clicking the “Sign Up” button on the homepage and entering your name, surname, email address, and phone number.

You can delete your account by logging into your membership panel and clicking Account Information > Delete My Account.

If you do not have any active purchase or sale transactions, your account will be anonymized in accordance with KVKK and international data protection regulations.

Yes. You can log in quickly and securely using your Google account.

If you experience issues with password-required actions (such as account deletion or profile changes) after signing in with Google, you can set a password for your account using the “Forgot Password” option and continue your transactions.

If you cannot find the password reset email, we recommend checking your inbox, spam, and promotions folders.

Yes. They can register with universal ID numbers such as passport numbers and buy/sell tickets for events in 6 different countries. Multi-language support is available.

You can view all your orders by logging into your account panel and clicking the “Purchased ” button.

No. Due to our security protocols, changes to member email addresses and phone numbers are not permitted.

If you wish, you may create a new account.

On the sign-in page, click the “Forgot Password” link to create a new password for your account and regain access.

If you cannot find the password reset email, we recommend checking your inbox, spam, and promotions folders.

If you're having trouble logging in, one of the following steps will usually resolve the issue:

• Incorrect Password: If you've forgotten your password, click the "Forgot Password" link on the sign-in page and use the link sent to your registered email address to create a new password. Don't forget to check your Spam/Junk folder if you don't see the email.
• Sign in with Google: If you created your account using the "Sign in with Google" option, make sure you use the same option each time you log in.
• Email Typo: Double-check that you've entered your email address correctly. Even a small typo or an extra space can prevent you from signing in.
• Browser Issues: Clear your browser's cache or try signing in using a different browser (such as Chrome, Firefox, or Safari).

If you've tried all of the above and still can't log in, please send a screenshot of the error message to [email protected], and our technical support team will investigate the issue and assist you as soon as possible.